Service information

Clear expectations, from the start.

What is available today?

This release includes device records, evidence review, evaluations, offers, customer support and repair tracking after database and workspace setup. Protection sales are closed by default: the operator must approve the product terms, service areas and operational readiness before opening them. A live card gateway is not connected; payments are recorded at authorised cash desks.

Protection and warranty are different

A device record is not proof of coverage. Any PSHTIWAN Protection Plan has its own approved terms. Manufacturer and retailer warranties remain separate and are not replaced by registering here.

Terms, privacy, cookies and consumer rights

Approved Terms of Use, Privacy Policy, Protection Plan Terms, Cookie Policy and regional consumer-rights information have not been published yet. Do not submit sensitive personal data until the operator publishes the approved policies and names the data controller.

Your sign-in session and language choice are stored in your browser. A device draft is stored locally for seven days only when you choose “Save on this browser”. No card details are requested.

Support and partner availability

The operator has not yet published a support phone number, email, service area list or partner directory. Support requests can be recorded after sign-in, but no response or repair time is guaranteed in this release.

Accessibility and languages

The interface uses keyboard-accessible controls, respects reduced motion and is available in English, Kurdish (Sorani) and Arabic. Native-speaker review of the translations and a full accessibility audit are still pending.